Privacy Policy
Beauty : Wellness : Skincare
Effective Date: 3/16/2026
At Allure Kenya, your privacy is important to us. This section explains how we collect, use, and protect your information when you use our app or website.
1. Information We Collect
We may collect the following:
Personal Information
- Name
- Phone number
- Email address
- Appointment details
- Delivery address
Health Information
- Skin concerns and treatment history (only when provided by you)
Payment Information
- Payments are processed securely via third-party providers (e.g., MPesa)
- We do not store sensitive payment details
Device & Usage Data
- Device type
- IP address
- App activity and interactions
2. How We Use Your Information
Your information is used to:
- Manage appointments
- Deliver skincare services
- Process orders
- Improve app functionality
- Communicate updates and reminders
- Ensure security and performance
3. Data Sharing
We do not sell your data.
We may share information with:
- Payment providers
- Delivery services
- Technology and hosting partners
- Authorities, when required by law
4. Data Security
We use secure systems and encryption to protect your data. Access is limited to authorized personnel only.
5. Data Retention
We retain data only as long as necessary for:
- Service delivery
- Medical record requirements
- Legal obligations
6. Your Rights
You have the right to:
- Access your data
- Request corrections
- Request deletion
- Opt out of marketing
Contact us at: info@allurekenya.com
7. Cookies & Tracking
We use cookies and analytics tools to improve user experience and app performance.
8. Children’s Privacy
Our services are not intended for children under 13 without parental consent.
9. Third-Party Services
We may link to third-party services. We are not responsible for their privacy practices.
10. Updates to This Policy
We may update this policy from time to time. Updates will be posted within the app and on our website.
Contact Us
Allure Kenya
Email: info@allurekenya.com
Locations: Nairobi (Karen) & Mombasa