Effective Date: 1/1/2020

Allure Kenya respects your privacy and is committed to protecting your personal data when you use our website or mobile application.

1. Information We Collect

We may collect:

Personal Information

• Name
• Phone number
• Email address
• Delivery address

Order & Transaction Data

• Products purchased
• Payment confirmation details

Health-Related Information (Optional)

• Skin concerns or preferences (if provided)

Technical Data

• Device type
• IP address
• App usage activity

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Manage your account
• Provide skincare recommendations
• Improve our services and user experience
• Send order updates and notifications
• Ensure platform security

3. Payments

Payments are processed securely via third-party providers such as MPesa and card processors.

We do not store sensitive financial information on our systems.

4. Data Sharing

We do not sell your personal data.

We may share information with:

• Delivery partners
• Payment providers
• IT and hosting providers
• Legal authorities when required

5. Data Security

We use secure systems, encryption, and restricted access to protect your information.

6. Data Retention

Your data is retained only as long as necessary for:

• Order fulfillment
• Customer support
• Legal and regulatory compliance

7. Your Rights

You may:

• Request access to your data
• Request corrections or deletion
• Opt out of marketing communications

Contact: info@allurekenya.com

8. Cookies & Tracking

We use cookies and analytics tools to improve functionality and user experience.

9. Children’s Privacy

Our services are not intended for children under 13 without parental consent.

10. Updates

We may update this policy periodically. Updates will be posted on our website and app.

Contact Us

Allure Kenya

Nairobi – The Hub, Karen
Mombasa – Nyali & City Mall

📞 +254 722 315 315
📧 info@allurekenya.com